Privacy Policy for helemariorara
Protecting your personal data and privacy online
Introduction to Our Privacy Policy
Your privacy matters to us. This policy describes how helemariorara collects, uses, and protects your personal information when you use our services.
We comply with GDPR, CCPA, and local UK data protection laws to ensure your rights and data security.
What Data We Collect
We collect personal data you provide and information gathered automatically during your visit.
Information You Provide Directly
- • Contact details you enter in forms
- • Messages you send to our team
- • Appointment requests or feedback
- • Information for consultations
- • Other voluntary submissions
Automatic Data Collection
- • Device and browser information
- • IP address and location data
- • Usage patterns and site navigation
- • Cookies and similar technologies
- • Referral sources or links
How We Use Your Data
We use your data to provide services, improve user experience, and meet legal obligations.
- • Respond to your enquiries
- • Schedule and manage appointments
- • Enhance website functionality
- • Comply with legal or regulatory requirements
- • Monitor site security and integrity
- • Communicate important updates
- • Conduct analytics and reporting
Our Promise: We will never sell your data and only share information as described in this policy.
Data Sharing and Disclosure
We only share personal data with trusted service providers or when legally required.
Service Providers
Some third parties help us deliver services and process data securely on our behalf.
Legal Obligations
We may disclose data when required by law or regulation.
Anonymised Statistics
Aggregate data may be shared, but individuals will never be identified.
Your Rights and Choices
You can access, correct, or request deletion of your data at any time. Contact us to exercise your rights.
- • Right to access your information
- • Right to correct inaccurate data
- • Right to request deletion
- • Right to data portability
- • Right to object to processing
- • Right to restrict use
To exercise these rights, email or write to us using the details below.
How We Protect Your Data
We use technical and organisational safeguards to keep your data secure and confidential.
Technical Security Measures
- • Data encryption in transit and storage
- • Regular security audits
- • Access controls and authentication
- • Secure backup protocols
Organisational Safeguards
- • Staff training on data protection
- • Limited access to sensitive data
- • Clear data handling procedures
- • Incident response plans
Data Retention Policy
We retain your personal data only as long as necessary for the intended purpose or as required by law.
- • Kept while your account remains active
- • Stored for six months post-consultation
- • Retained for twelve months
- • Held for statutory periods
- • Managed in line with consent
We delete or anonymise data once retention periods expire.
International Data Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place.
- • Standard contractual clauses
- • Data protection agreements
- • Secure transfer protocols
- • Anonymisation where possible
How We Use Cookies
Cookies are used for site functionality, analytics, and to enhance your experience.
Types of Cookies Used
- • Enable core site functions
- • Monitor site usage and errors
- • Remember user preferences
- • Support enhanced features
You can manage cookie settings in your browser.
Policy Updates and Changes
We may update this policy. Please check for changes periodically.
- • Website notices
- • Email updates (if opted-in)
- • Policy update pop-ups
- • Contact upon material changes
Your continued use of our services indicates acceptance of changes.
Contact for Privacy Policy
For privacy questions or to exercise your rights, contact us below.
helemariorara
Swan Court, Mortimer Street, London, W1T 3JH United Kingdom
Phone: +44(0)8277852009
Email: content@helemariorara.com
Policy last updated 25 September 2025
Effective from 25 September 2025